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Quality

In our endeavour to excel in quality we have acquired ISO 9002 certification, from    QCB Inc Canada.

The Selectronic Quality Policy:

To consistently meet the expectations of the customer by doing the right things right, first time.
 

Our Quality Policy is achieved through:
 
Thorough Training - By providing in-house on-the-job training to all employees
Continuous monitoring of all quality systems through internal quality audits
Feedback Systems - Continuous feedback is given to all production employees on their work for continuous improvement

All transcribed files are 100% checked by certified Quality Assurance professionals for accuracy. More than 25% of transcribed files are then rechecked at random by the second level Quality Assurance team, which includes qualified doctors. The transcribed files are sent back to the US as MS Word files after the final checks are completed.
 


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